High Museum

Thousands of Auto-Renew Memberships & Passes sold using Flex2 Forms

Memberships

Make it easy for customers to manage their auto-renewing memberships

Customer Notifications

Achieve cohesive branding and look good doing it. Think of the Presentation Manager template as a wrapper around your content or product.

Customer Authentication

Achieve cohesive branding and look good doing it. Think of the Presentation Manager template as a wrapper around your content or product.

Customer Self-Service

Achieve cohesive branding and look good doing it. Think of the Presentation Manager template as a wrapper around your content or product.
AN EASY DECISION FOR THE BSO
1. Without ticketing revenue, it was "perfect" timing
2. We need to better our digital fundraising - NOW
3. Tailored confirmation emails for each Donate2 Form
4. Immediate, personal, and customizable
5. Full Tessitura compliance and support
WHERE THE BSO USES FORMS
1. QR codes embedded in streaming video
2. Email communications
3. Special giving events
4. Social media - Celebrity Support
5. Vanity URLs
- https://tanglewood.org/givetoday
- https://bso.org/givetoday
6. Donation links on our website
7. Tanglewood On-line Festival Access
WHAT THE BSO HAS SEEN
1. Online fundraising - 32% website vs. 68% D2 Forms
2. 70% of D2 donors are first-time donors
3. $126 average D2 gift size
4. 70% of donors use Cover Costs
5. 15% of donors use Apple/Google Pay
6. NO COMPLAINTS
HIGH MUSEUM
“The Customer Portal is exactly what we've needed. Members are automatically notified when action is required and they can manage their own membership and payment method. This is a time saver for the box office staff, membership team and our members. Overall, it's a better customer experience. Thank You!”
Nancy Cooper
Membership Manager

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